TMTLP 2824Zebra®User GuideDesktop PrinterPart #980485-001 | Rev. A
What’s in the Box?Save the carton and all packing materials in case you need to ship or storethe printer later. After unpacking, make sure you have a
Inspecting the PrinterLook at the outside of the printer and make sure that all parts are present.Opening the printerTo access the media compartment,
INSPECTING THE PRINTER (continued)After opening the printer, check the media compartment.4 980485-001A
Closing the printerHold the top cover and press the“kick-stand” cover lock to release.Lower the top cover. The ribboncarriage automatically folds upi
Reporting DamageIf you discover damage or missing parts: Immediately notify and file a damage report with the shipping company.Zebra Technologies Corp
Getting StartedThis section describes how to set up your printer for the first time and usethe most common operating procedures for loading media in t
Attaching Power SupplyCheck the power supply to make certain it is appropriate for your inputvoltage.Warning: Use the power supply that came with your
Loading Roll MediaWhen you load media, you must place the roll on the media hangers andthen adjust the media guides.You must use the correct media for
Placing the Roll in the Media CompartmentWhether your roll media is inside oroutside wound you load it into the printerthe same way.1. Open the printe
Adjusting the GuidesThe adjustable guides direct the mediatoward the platen and print head.1. Open the media guides by turning theguide adjuster knob
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Loading RibbonYou must use thermal transfer media (accepts wax and/or resin transferredoff a ribbon) when you use a ribbon. When loading ribbon, you
Attach and Tighten the RibbonYou must align the ribbon so that it willbe taken straight onto the core.1. Attach the ribbon to the take up core.Use the
Operator ControlsPower SwitchPress backward to turn ON or forward to turn OFF the printer.CAUTION: The power should be turned off before connecting or
Media Length SensingBefore you connect the printer to your computer, make sure that the printeris in proper working order. You can do this by making
Hooking Up the Printer and ComputerYour printer will have one of three combinations of interfaces: Parallel Universal Serial Bus (USB) and DB-9 serial
USB Interface RequirementsUniversal Serial Bus (version 1.1) provides a high-speed interface that iscompatible with your existing PC hardware. USB’s
Communicating with the PrinterUniversal Serial Bus (USB) CommunicationsThe printer is a terminal device when using a universal serial bus interface.Yo
Serial CommunicationsSerial communications between the printer and the host computer can be setby theYcommand.Y CommandUse the serial port setup (Y)
Adjusting the Print WidthPrint width must be calibrated when you use a roll with a different widthfrom previous media.Print width may be set by using
Operation & OptionsThis section helps you get the most from your printer.You must use programming to control many of the printer’s functions. Afe
Proprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and us
Replacing SuppliesIf labels or ribbon run out while printing, leave the printer power on whilereloading (data loss results if you turn off the printer
Printing in Peel-ModeThe optional dispenser allows youto print in “peel-mode” where thelabel backing follows a different path andthe labels are presen
Printing on Fan-Fold MediaPrinting on fan-fold media requires you toset both the media hangers and the mediaguides in position.1. Open the top cover.2
Using the Cutter OptionPrinters that have a bezel with a motorized blade can dispense one or moreforms that are then automatically cut from the media
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MaintenanceCleaningWhen you clean the printer, use one or more of the following supplies thatbest suits your needs:CLEANING SUPPLIESCleaning pens (12)
Adhesives and coatings of media can over time transfer onto the printercomponents along the media path including the platen and print head.This build-
Platen ConsiderationsThe standard platen (drive roller) normally does not require cleaning. Paperand liner dust can accumulate without effecting print
Replacing the PlatenRemovalOpen the printer and remove any media.1. Using a pointed stylus (such astweezers, small slot-head screwdriver,or razor-knif
Replacing the Print HeadIn the event you need to replace the print head, read the procedure andreview the removal and installation steps before actual
Shock HazardThe printer and power supply should never be operated in a location whereeither one can get wet. Personal injury could result.Media and Ri
Thermal-Transfer TLP ModelBefore following the steps in thisprocedure, open the printer bypulling the release latches forward thenlifting the top cove
Replacing the TLP Print Head (Continued)AssemblyThe new print head comes with the clip(A) and ground screw (B) attached.1. Detach the wire cover (C).2
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TroubleshootingWhat the Status Light is Telling YouColor Status Solution or ReasonNone off1. Check power connection from the A.C. outlet to powersuppl
Printer OperationProblem Solution or ReasonMedia does notadvance.1. Check interface cable connections from computer toprinter.2. Make sure top cover i
Media HandlingProblem Solution or ReasonLabel DispenserPrinting continuesbetween labels.1. Make sure label-taken sensor is on.2. The label-taken senso
Print Quality ProblemsNo print on the label. You must use the correct media for the method of printing you require.When printing without a ribbon, you
The printing does not start at the top of the label, or misprinting ofone to three labels. The media may not be threaded under the media guides. Refe
Manual CalibrationManual calibration is recommended whenever you are using pre-printedmedia or if the printer will not correctly auto calibrate.1. Mak
Resetting the Factory Default ValuesSometimes, resetting the printer to the factory defaults solves some of theproblems. For troubleshooting and to o
ContentsIntroductionHello!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1What’s in the Box
Feed Button ModesPrinter Condition Feed Button ActionPrinter is OFFPrinter is off. Tapping or holding the button has no result.Printer is ONCover is o
AppendixInterfacesUniversal Serial Bus (USB) ConnectorThe figure below displays the cable wiring required to use the printer’sUSB interface.For inform
Parallel InterfaceThe figure below displays the cable wiring required to use the printer'sCentronics parallel interface.44 980485-001APRINTERDB-2
Internal Ethernet PrintServerThis interface uses an RJ-45 straight-through cable type. The table belowprovides the pinout assignments.Signal Pin Pin
Serial (RS-232) ConnectorThe printer operates as a Data Communication Equipment (DCE) andnormally connects via a standard RS-232 modem cable to a Data
Serial (RJ-11) Alternative ConnectorThe printer operates as a Data Communication Equipment (DCE) and thoseprinters with ethernet connectors also have
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Communicating with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Universal Serial Bus (USB) Communications . . . . . . .
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IntroductionThis section describes what you get in your shipping box and provides anoverview of printer parts. This section also has procedures that
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